We've pulled together some of the most common queries to our customer service team. Click one of the quetions below for an instant answer to your query. If you can't find the answer to your question our customer service staff are at your disposal 24 hours per day, 7 days a week for any inquiry you may have. We shall reply within 24 hours.
In the majority of instances, we will manufacture your stickers and dispatch your order within the next two working days. However, there may be occasions when we require additional time to prepare your products, in which case we will ensure shipment within three working days.
As soon as your order is dispatched from our facility, you will receive an email confirmation indicating that it is en route.
At times, we may not dispatch all the items you've ordered simultaneously. Therefore, please begin by checking your email to see if any of your items will be arriving separately. If you haven't received any notification about a separate shipment, please don't hesitate to contact our Customer Service for assistance.
Please, include the following details in your email:
In case you have received wrong item, please notify us immediately by contacting our Customer Service. We will promptly furnish you with comprehensive instructions on how to initiate the product return process. Kindly include the following details in your email:
Once you send the incorrect product back to our warehouse, we will promptly dispatch your new product. Additionally, we will furnish you with the tracking number for your order and instructions on how to monitor the progress of your shipment.
