FAQs

We've pulled together some of the most common queries to our customer service team. Click one of the quetions below for an instant answer to your query. If you can't find the answer to your question our customer service staff are at your disposal 24 hours per day, 7 days a week for any inquiry you may have. We shall reply within 24 hours.

In most cases we’ll produce your stickers and ship your order within the next 2 working days.  Occasionally we may need more time to prepare your products and will ship within 3 working days.

As soon as your order is dispatched from our workhouse, you will be sent an email to confirm that it's on its way. 

  • The delivery time usually takes 8 to 12 working days for all European countries.
  • To the rest of the world the delivery is between 15 - 20 working days.

Sometimes we don't send everything you've ordered at the same time, so first of all, check our emails to see if any of your items will be arriving separately.

If you haven’t been informed about a separate shipment, please get in touch with our Customer Service.

Please, include the following details in your email:

  1. Your name and the email address you have registered on our website.
  2. The reference number of the missing item

We’re sorry for sending you an incorrect item in your order. In this case, let us know straight away by contacting our Customer Service. We shall provide you with detailed instructions how to return the product. 

Please, include the following details in your email:

  • Your name and the email address you have registered on our website.
  • The reference number of the incorrect item
  • Please, indicate if you’d like to receive a refund or the correct item from your order.

As soon as you send the incorrect product back to our warehouse, we shall send your new product and provide you with the tracking number of your order and instructions how to track the progress of your shipment.

  • The delivery time usually takes 8 to 12 working days for all European countries.
  • To the rest of the world the delivery is between 15 - 20 working days.
To Top
(0) Items
Subtotal €0.00
Shipping €5.90
Total €5.90